Privacy Policy

Introduction

PulseMon ("we", "us", or "our") operates the pulsemon.io website and the PulseMon IoT monitoring service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

When you register for an account, we collect your name, email address, and password (stored in hashed form). If you sign in via a third-party provider (e.g., Google or GitHub), we receive your name and email from that provider.

Device & Monitoring Data

We collect data related to your monitored devices, including device names, health check endpoints (URLs or MQTT topics), heartbeat timestamps, and device status history. This data is necessary to provide the monitoring service.

Usage Data

We automatically collect information about how you interact with our service, including IP addresses, browser type, pages visited, and timestamps. We use Plausible Analytics, a privacy-focused analytics tool that does not use cookies or collect personal data.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card number. Stripe may collect information necessary to process your payment in accordance with their privacy policy.

How We Use Your Information

• To provide, operate, and maintain the monitoring service
• To send alerts and notifications about your monitored devices
• To process payments and manage your subscription
• To communicate with you about service updates, security alerts, and support
• To detect and prevent fraud or abuse
• To comply with legal obligations

Data Retention

We retain your device monitoring data according to your plan's retention period (7 days for Free, 30 days for Starter, 90 days for Pro). Account information is retained as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our service (e.g., hosting, payment processing, email delivery)
• Law enforcement or government agencies when required by law

Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at [email protected].

Cookies

We use essential cookies only for authentication and session management. We do not use tracking cookies. Our analytics provider (Plausible) is cookie-free.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].